Contact
Request a visit.
Tell us a little about what you need. A care coordinator will call you back within one business day to schedule and verify insurance.
This form is not for emergencies or urgent medical questions. If you have a medical emergency, call 911. If you are in crisis, call or text 988. Please don't include detailed medical information here. We'll collect that securely when we call.
Something not right? We want to know.
Email support@puravidahealthmiami.us, call (305) 947-2186, or choose "Complaint / concern" above. Raising a concern will never affect your care.
- 01
We acknowledge
Within 1 business day.
- 02
We review
Our practice manager looks into it and may call you to understand more.
- 03
Written resolution
Within 10 business days, including any billing correction under our Refund Policy.
- 04
Mediation
If still unresolved, mediation as described in our Terms. You may also contact the Florida Department of Health.